System Settings and Account Configuration

The System Settings are where the majority of your account configuration is done. Typically, these values will be entered during account setup and shouldn't be changed.

Note: Only account admins have access to review and change system settings. Changing a system setting could potentially break some or all of your VMS features. Only approved system administrators or Fantaztix support should modify these settings.

Below is a list and discussion about these settings:

General Settings

These are the general account parameters and defaults. They include:

• Venue Name
• Customer Service Phone Number (shows on tickets and receipts)
• Customer Service Email
• Daily Accounting Cutoff, default is midnight
• Ticket Type (default for all terminals)
  
• Payment Methods Accepted

Invoice Info

These settings apply to invoicing

• Organization Name/Payable Line
• Address, City, State, Zip, Phone and Fax
• Default Invoice Terms

Tax Rates

Rates applied to ticket sales.

Note: Collection of taxes can be overridden on a per-priceset basis.

Stripe Settings

These settings connect your account to your Stripe account and typically should not be changed.

• Stripe TEST Public Key (copied from your Stripe account settings)
• Stripe TEST Secret Key (copied from your Stripe account settings)
• Stripe LIVE Public Key (copied from your Stripe account settings)
• Stripe LIVE Secret Key (copied from your Stripe account settings)
• Stripe Location (configured in your Stripe dashboard, used to manage card reader hardware)

Reseller Portal Settings

These settings apply to the reseller portal (if used) and how third-parties interact with your account

• Allow Managers to Cancel Reservations: If this setting is enabled, Third Party account managers will be able to cancel the reservations of anybody in their account

Receipt Fine Print

Block of text that is appended to the bottom of each type of receipt/invoice. There are separate blocks for each of the three system customer types:

• Individual Customer
• Group
• Reseller/Third Party Reservation

Ticket Fine Print

Text that is appended to the bottom of each printed ticket